MSP Community Webinars

A strong foundation only matters if enforcement is done right. Conditional Access is where M365 security comes to life, but without a clear design, it becomes hard to manage.

A strong security strategy starts before policies are created. Most M365 environments are inherited and patched over time, with groups treated as an afterthought. In this session, we focus on planning and structuring your M365 tenants so that security is repeatable and scalable.

Microsoft 365 security is powerful. But for MSPs, the real cost isn’t licensing, it’s the operational burden of managing it across multiple tenants. Too many MSPs underestimate how much technical time is consumed by manual tenant reviews, policy updates, alert fatigue, Secure Score chasing, and fixing configuration drift. The result? Senior talent stuck in maintenance mode, limited tenants per tech, shrinking margins, and a constant feeling of being reactive instead of strategic. In this session, Gavin Garbutt, Co-Founder and Chairman of Augmentt & former Co-Founder and CEO of N-able, breaks down why Microsoft security often becomes a growth ceiling for MSPs and how to turn it into a scalable revenue engine instead.

Many MSPs believe that once a client tenant is hardened, it stays secure. In reality, Microsoft environments are constantly evolving, and small changes over time can introduce hidden risk. Security is not a one-time project. It is an operational discipline that requires continuous attention. Join Derik Belair, Co-Founder and CEO, and Michael Kraft of Augmentt, alongside Jussi Roine, Microsoft MVP and Senior Security Architect, Not Bad Security, for a conversation on why client environments drift from their secure baselines and what mature security operations look like today. In this session, you will learn: • Why one-time hardening creates a false sense of security • The most common ways client tenants degrade over time • How MSPs can shift from project-based security to continuous operational oversight • What will separate secure organizations from vulnerable ones in the years ahead If you are responsible for protecting client Microsoft environments, this session will challenge how you think about security and help you stay ahead of the risks that quietly build over time.

Identity is the new perimeter, but managing it across multiple Microsoft 365 tenants is complex, time-consuming, and increasingly critical for MSPs. Many MSPs struggle to deliver effective identity security at scale, leaving customers exposed and services unprofitable.

We’re back with a bonus session of the Intune Policy Playbook series. If you joined us for the previous episodes, we’re diving a little deeper into some of the topics MSPs told us they wanted to hear more about. If you’re new, tune in and feel free to check out Parts 1 through 3 for the full series. In this session, we bring a few topics together, exploring hardening and operational best practices in Microsoft Intune. We’ll touch on things like implementing LAPS, keeping security updates on track, and configuring Microsoft Office, while sharing real-life stories from MSPs about common gaps and mistakes that can create risk across client environments. Deploying Intune is only the beginning. This session shows how to maintain security and operational discipline at scale so environments stay reliable, consistent, and manageable.