MSP Community Webinars

Watch the complete series of our Access Granted: Mastering Conditional Access and Identity Security webinars. All 4 parts in one, this series is meant for MSPs looking to up their conditional access and identity security management.

Watch the complete series of our Intune Policy Playbook for MSPs webinars. All 4 parts in one, this series is meant for MSPs looking to up their Intune policy management.

Every MSP has bad-fit clients. The real question is: how long are you going to keep them? In this honest, no-fluff conversation, Derik Belair (CEO, Augmentt) and Dean Trempelas (Head of MSP Success, Empath) are getting into the topic most MSPs avoid — the real cost of holding onto clients who aren’t right for your business, and how to know when it’s time to part ways. This isn’t about being ruthless; it’s about being smart. Bad-fit clients don’t just hurt your bottom line, they also burn out your team, slow your growth, and distract you from the clients you actually love serving.

A secure M365 environment is not built through isolated controls. Real security comes from combining structure, Conditional Access, and privileged access into a strategy that works together.

In this session, we continue our deep dive into identity security by turning our focus to one of the most critical and most targeted areas of any organization: privileged access. We’ll explore how to identify, control, and monitor accounts with elevated permissions, and how to apply Conditional Access policies to reduce the risk of compromise. Whether you’re refining an existing strategy or building one from the ground up, this session will give you practical tools and guidance to strengthen your security posture where it matters most.

Most MSPs are actively exploring Microsoft Intune as a foundation for endpoint management, but patch management remains one of the biggest areas of uncertainty. In this session, we’ll walk through how patch management works in Intune today, what it handles well, and where MSPs are still evaluating their approach, especially when it comes to managing applications across multiple client environments. We’ll also discuss how MSPs are thinking about the future of patching, what a scalable approach could look like, and how to reduce operational complexity as you standardize across clients. If you’re considering Intune as part of your patch management strategy, or looking to evolve your current approach, this session will give you a clear, practical perspective.