Content Library

Your destination for ebooks, whitepapers and webinars

eBookMicrosoft Licenses: The MSP playbook for M365 security
For many small businesses, deciding how to protect their Microsoft 365 infrastructure comes down to a cost-benefit analysis and knowing which licenses are needed can be challenging.
eBookA Guide to Cyber Insurance for MSPs
Cyber insurance is increasingly costly and most carriers are extremely particular about SaaS security posture and other requirements when quoting rates and granting coverage. Proactive MSPs can be pivotal in helping clients overcome these challenges, but there are two critical questions that must be addressed on the road to cyber insurance stability for SaaS
eBook4 Core ways to fortify data for law firms
Law firms have unique access to non-public, confidential data about individuals and industries. This makes them an enticing target for cybercriminals. Help your legal services clients take these key proactive steps to stop data leaks and breaches before they disrupt operations, trigger lawsuits, and damage reputations.
eBook6 Easy Steps to Strengthen your clients’ M365 environments
M365 is the preferred software suite for most companies, yet it comes with inherent risks, security gaps and doesn’t come configured out of the box, requiring an added layer of protection. MSPs have the opportunity to strengthen their clients’ M365 environments and sell more security services with these easy steps.
eBookGo-to-Market Cloud Managed Security Service Offering
SaaS can be a powerful way to accelerate and streamline operations for the business world, but it can become a security blind spot for those who don’t mitigate the security risks. In this eBook you’ll learn why today’s MSPs need to protect themselves as much as they do clients; how to leverage the growing demand for security services in ways that enlighten customers, grow revenues, and convert more prospects to clients; and the three key capabilities inside Augment Secure that will set you apart.
SaaS Services Playbook
eBookThe Ultimate Cloud Services Playbook
As organizations adopt SaaS at record rates, they need vital expertise from agile MSPs to manage, secure and optimize both the growing SaaS stack and the unauthorized Shadow IT that comes along with it. In this e-book, you will learn how to mitigate SaaS security risks for customers, ways to accelerate SaaS management and streamline customers’ operations in a SaaS-driven world.
Complete Guide to Gaining Control of Shadow IT
eBookComplete Guide to Gaining Control of Shadow IT
As individuals, organizations, and enterprises have become more comfortable with cloud offerings, the expectations have changed. People now want their IT to be faster, better, and cheaper. IT departments need to keep up with this demand while delivering secure and compliant offerings. They can’t become a blocker, as they’ll have to deal with the real risk of Shadow IT. This is the guide that can help you detect and manage Shadow IT.
eBookHow MSPs can thrive in the growing SaaS Boom
Massive growth in things like cloud applications, file sharing, and collaboration tools mean that spending on SaaS has become a key part of keeping almost any business competitive.
SaaS Services Go-To-Market Kit
eBookTotal SaaS Services Go-To-Market Kit
Augmentt Academy has brought to the market the essential training, tools and resources to help MSPs successfully prepare an easy and effective Go-To-Market plan. In each kit, we’re sharing actionable worksheets from Augmentt Academy to help you Go-To-Market with SaaS services. Effectively preparing to launch SaaS Services will help you remain efficient and resilient.
eBookThe Complete Guide to SaaS Administration
SaaS management should not be considered separately from managed services but rather as a component of the MSP’s arsenal. This is the MSP’s Guide to SaaS Administration. Understanding what services to offer, how to systemize them, tool requirements, and how to cost services out.
Thinking of a SaaS Management Platform? Ask These 5 Questions
eBookThinking of a SaaS Management Platform? Ask These 5 Questions.
In this guide, we review 5 critical questions to ask when considering a SaaS Management Platform. If you answer no to one or more questions, then you likely need one. Why? With every added application, there comes contracts, licenses, renewals, fees, users, and owners. It forms anentangled web of solutions that can add up to exorbitant and mushrooming costs–as well as security and compliance issues.
SaaS Trends and Opportunities playbook
eBookSaaS Trends and Opportunities Playbook
With SaaS spend among SMBs doubling over the past year, MSPs are an indispensable part of ensuring that companies worldwide get the most from their cloud-based platforms. We have put together a list of 7 SaaS trends and opportunities for MSPs in 2020. This eBook will help you identify key SaaS opportunities for MSPs today.
SaaS Cost Reduction eBook
eBookSaaS Cost Reduction eBook
With cash flows tightening, organizations are placing a much higher priority on saving money across the board and, in particular, on SaaS apps.
Augmentt SaasOps-The Ultimate Roadmap to Managing SaaS Applications
eBookThe Ultimate SaaSOps Roadmap eBook
Organizations now have more SaaS applications than ever before. There are many benefits to this, but there are also well-documented challenges ranging from cybersecurity to ballooning costs. That’s why MSPs are building SaaSOps services to keep pace and add value to their clients. This is the SaaS Ops playbook that can help you start delivering SaaSOps services to manage your client’s SaaS operations needs.
SaaS Security Best Practices eBook
eBookSaaS Security Best Practices eBook
SaaS Security is a hot topic right now, and for good reasons. While organizations big and small and embracing SaaS, Security experts warn that unauthorized SaaS usage is the leading cause compliance violations in North America.
eBookSaaS Management Playbook
Public cloud has been the biggest technology disruptor in the past 10 years. Nearly every department at every company is able to replace all on-prem software with a SaaS. Yet there are still some huge challenges … and top MSPs are building massive services revenue around SaaS management. We have put together a SaaS Services Playbook for modern MSPs.
Shadow IT_How to Protect Your Organization From What You Can’t See
eBookShadow IT Playbook
Shadow IT refers to IT technologies, solutions, services, projects and infrastructure utilized and managed without the formal approval and support of internal IT departments. This playbook covers why Shadow IT is a problem, how to protect your organization from it, and how to turn Shadow IT into a competitive advantage.
SaaS Services Go-To-Market Kit
KitSaaS Services Go-To-Market Kit
Augmentt Academy has brought to the market the essential training, tools and resources to help MSPs successfully prepare an easy and effective Go-To-Market plan. In each kit, we’re sharing actionable worksheets from Augmentt Academy to help you Go-To-Market with SaaS services. Effectively preparing to launch SaaS Services will help you remain efficient and resilient.


Report2021 SaaS Risk Report
SaaS can be a powerful way to accelerate and streamline operations for the business world, but it can become a security blind spot for businesses that don’t understand or mitigate the associated risks. A great many companies increasingly rely on MSPs to help them avoid the pitfalls of situations like misconfigured cloud apps, hacked SaaS accounts, and various forms of cyber attacks because they lack the resources, expertise, and tools to properly secure SaaS infrastructure.
ReportMSP Industry Forecast Report
Long before the COVID-19 pandemic, the IT channel was reshaping itself in a state of flux that was uprooting business models and changing the competitive landscape. These cascading changes turned conventional practices on its head with regard to customer types, buying patterns, mergers and acquisitions, and data protection and cybersecurity.
ReportAnalyst coverage – 451 Research
Security continues to be a challenge for SMBs, and managed service providers are seeking offerings to help guide customers through their most common pain points, including ‘shadow’ IT. Canadian startup Augmentt has launched a platform that supports MSPs as they help customers understand the SaaS applications in use and whether they comply with internal policy, and offers action items that enhance the security posture at a customer’s organization.


Augmentt Academy
WebinarWhat do you meme, shadow IT is a problem?
Join Augmentt and Lifecycle Insights as they discuss clever ways to use memes to discuss Shadow IT with your clients.
Augmentt Academy
WebinarBuilding Better Processes: One Process At A Time
Gavin Garbutt shares the business planning process he used to found Augmentt and N-able.
Augmentt Academy
WebinarHow migrating to the Cloud has created opportunities for MSPs feat. MSP Radio’s Dave Sobel.
Dave Sobel from MSP radio joins us for an open and transparent discussion around the shift to the cloud, and what kind of opportunities and challenges it’s presented to MSPs.
Augmentt Academy
WebinarProtecting Law Firms and their data
How can MSPs help clients in legal services to take proactive steps to stop data leaks and breaches before they disrupt operations, trigger lawsuits, and damage reputations.
Augmentt Academy
WebinarAsk A Cloud MSP: M365 Security Unlocked with Business Knowledge Solutions
How a cloud-based MSP approaches SaaS security, their experience starting to offer SaaS security services, and advice on how they’ve positioned selling SaaS security to prospects, or interesting pricing models.
Augmentt Academy
WebinarCiso’s Corner: How to Achieve 100% MFA Enrollment
A practical strategy on how to achieve 100% MFA enrollment across all of your tenants and how MFA enabled can impact your cyber insurance premiums, with special guest SeedPod Cyber.
Augmentt Academy
WebinarWhich Tools Do I Need To Become A SaaS Expert?
In this webinar, we’ll discuss which tools are critical in auditing, monitoring, and securing SaaS and cloud applications, bringing you one step closer to becoming a next-gen cloud MSP.
Augmentt Academy
WebinarCISO’s Corner: Breaking Down Vendor Certifications (GDPR, SOC, ISO)
Join our vCISO Gennady Soloviev as he breaks down the major vendor certifications and how to leverage the foundations to enhance your security offering.
Augmentt Academy
WebinarAsk A Cloud MSP: How one MSP increased their revenues by selling SaaS services
In this new series, we’re inviting MSPs to join in on an interactive session to answer questions and speak on specific topics relating to SaaS services.
Augmentt Academy
WebinarThe State of SaaS Security in the Healthcare Industry
In this webinar, we’ll discuss how the number of reported breaches has gone up, yet the security posture of cloud IT for healthcare organizations can be dangerously vulnerable. For MSPs working with healthcare organizations, there are 3 key areas where you can help to reduce the risk of a cyber-attack.
Augmentt Academy
WebinarCISO’s Corner: Applying the NIST framework
The NIST Cybersecurity Framework helps businesses better understand, manage, and reduce their cybersecurity risk and protect their networks and data.

In this webinar, we’ll cover understanding the NIST framework and how it applies to your business today,what tool coverage (or gaps) do you have against the NIST framework and how Augmentt fits in
Augmentt Academy
WebinarUnderstanding Microsoft Licensing Options
With Microsoft’s wide variety of licensing options, knowing the most cost-effective option for your clients is a massive value-add from MSPs. In this webinar, we’ll give an overview of Microsoft’s extensive licensing programs to help you narrow in on finding the right licensing option for your clients.
Augmentt Academy
WebinarHow to leverage the Microsoft Price Increase to sell more services
Microsoft is increasing their prices on March 1st for the first time in 10 years. This increase, referred to as the New Commerce Experience (NCE) will impact how many MSPs run their business. At Augmentt, our goal is always to help make MSPs successful, so we’ve done the research and compiled a list of the changes that matter most to MSPs so you don’t have to!
Augmentt Academy
WebinarCISO’s Corner: 3 ways to strengthen your cloud app security
Modern security requires an evolving mindset that must now include cloud computing and business applications. Modern MSPs must incorporate new tools to monitor, secure and manage, the “new normal.”

Join our VP of Product & Partner Success, Ali Mahmoud & Gennady Soloviev, vCISO as they share industry insights and security best practices for how to proactively lock down your client’s SaaS applications.
Augmentt Academy
WebinarAugmentt & CloudRadial: Partner Spotlight
Watch this interactive session between Augmentt, CloudRadial and leading MSPs: PNW Managed IT Services & Valiant Technology to discuss the recent integration and how MSPs can get the most out of both platforms.
Augmentt Academy
Webinar3 SaaS Reports Every MSP Should be Running Right Now
Whether you are concerned about shadow IT, regulatory compliance, or need to conduct an audit, Augmentt gives you full visibility over all SaaS software activity. Learn how you can leverage various reports to accelerate your SaaS managed service delivery.
Augmentt Academy
WebinarLearn How Easy It Is To Deliver A Security Audit That Will Drive New Business
Join our Co-founder and Chairman, Gavin Garbutt as he shares how easy it is with the right tools to create strong client security threat awareness that will drive new security services, how to standardize and simplify your posture management and security policies and how monthly reporting that will show all the security threats blocked and all actions taken to protect your clients.
Augmentt Academy
WebinarHow To Simplify Microsoft Office 365 Security & Management with Engage
MSPs are faced with two bad choices when managing M365 instances for their customers today. When simple requests like password resets, unblocking or offboarding users arise, which make up about 80% of requests that come through your helpdesk, your options are:
Augmentt Academy
WebinarSaas Adoption Trends
Augmentt CEO, Derik Belair, shares key growth trends and stats pertaining to SaaS adoption within the SME space.
Augmentt Academy
WebinarIs SaaSOps the next big thing for MSPs?
SaaSOps is a service practice that refers to how SaaS application are managed, secured and optimized through centralized and automated operations – and it is quickly becoming on of the MSP Industry’s fastest growing service offering.
Augmentt Academy
WebinarAugmentt talks SaaS Security with Chief Information Security Officer (CISO)
What does today’s SaaS usage and SaaS adoption mean from a security and a CISO perspective?
Augmentt Academy
Webinar30 min Tour in the Life of a Pure Play SaaS MSP
Augmentt’s CEO, Derik Belair, sits down with MSP, Nicole Darechuk, Founder of Terradare Solutions to discuss:
Augmentt Academy
WebinarSaaS Discovery for Security & Regulatory Compliance
“You can’t manage what you can’t measure“. In an environment where any employee can sign-up and immediately use a SaaS product, it is crucial for organizations to be able to identify, audit and monitor the full SaaS Applications mix used in their environment to help mitigate any security and compliance risks.
Augmentt Academy
WebinarIPaaS Tools for MSPs to accelerate digital transformation
One of the effects of the Internet, cloud computing and increasingly complex business processes is that data and applications are exploding.

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