MSP Community Webinars

Most MSPs are actively exploring Microsoft Intune as a foundation for endpoint management, but patch management remains one of the biggest areas of uncertainty. In this session, we’ll walk through how patch management works in Intune today, what it handles well, and where MSPs are still evaluating their approach, especially when it comes to managing applications across multiple client environments. We’ll also discuss how MSPs are thinking about the future of patching, what a scalable approach could look like, and how to reduce operational complexity as you standardize across clients. If you’re considering Intune as part of your patch management strategy, or looking to evolve your current approach, this session will give you a clear, practical perspective.

A strong foundation only matters if enforcement is done right. Conditional Access is where M365 security comes to life, but without a clear design, it becomes hard to manage.

A strong security strategy starts before policies are created. Most M365 environments are inherited and patched over time, with groups treated as an afterthought. In this session, we focus on planning and structuring your M365 tenants so that security is repeatable and scalable.

Microsoft 365 security is powerful. But for MSPs, the real cost isn’t licensing, it’s the operational burden of managing it across multiple tenants. Too many MSPs underestimate how much technical time is consumed by manual tenant reviews, policy updates, alert fatigue, Secure Score chasing, and fixing configuration drift. The result? Senior talent stuck in maintenance mode, limited tenants per tech, shrinking margins, and a constant feeling of being reactive instead of strategic. In this session, Gavin Garbutt, Co-Founder and Chairman of Augmentt & former Co-Founder and CEO of N-able, breaks down why Microsoft security often becomes a growth ceiling for MSPs and how to turn it into a scalable revenue engine instead.

Many MSPs believe that once a client tenant is hardened, it stays secure. In reality, Microsoft environments are constantly evolving, and small changes over time can introduce hidden risk. Security is not a one-time project. It is an operational discipline that requires continuous attention. Join Derik Belair, Co-Founder and CEO, and Michael Kraft of Augmentt, alongside Jussi Roine, Microsoft MVP and Senior Security Architect, Not Bad Security, for a conversation on why client environments drift from their secure baselines and what mature security operations look like today. In this session, you will learn: • Why one-time hardening creates a false sense of security • The most common ways client tenants degrade over time • How MSPs can shift from project-based security to continuous operational oversight • What will separate secure organizations from vulnerable ones in the years ahead If you are responsible for protecting client Microsoft environments, this session will challenge how you think about security and help you stay ahead of the risks that quietly build over time.

Identity is the new perimeter, but managing it across multiple Microsoft 365 tenants is complex, time-consuming, and increasingly critical for MSPs. Many MSPs struggle to deliver effective identity security at scale, leaving customers exposed and services unprofitable.