MSP Community Webinars

Most MSPs land their first clients on referrals, and the growth plan for the next ones is more of the same. That works until referrals slow down and there’s nothing else feeding the pipeline. Building a sales engine means having a system that produces new opportunities every month, not just when an existing client happens to think of your name. On August 11, Brian Strong walks through how he turned inconsistent deal flow into a repeatable process: what to prospect, how to qualify, and how to close without the owner personally driving every deal to the finish line.

Most MSPs land their first clients on referrals, and the growth plan for the next ones is more of the same. That works until referrals slow down and there’s nothing else feeding the pipeline. Building a sales engine means having a system that produces new opportunities every month, not just when an existing client happens to think of your name. On August 11, Brian Strong walks through how he turned inconsistent deal flow into a repeatable process: what to prospect, how to qualify, and how to close without the owner personally driving every deal to the finish line.

Most MSPs believe they’re AI-ready. Few can actually prove it. AI is already inside your clients’ tenants, whether you rolled it out or not. This session cuts through the hype to look at what real readiness requires: the visibility, governance, and controls MSPs need before AI tools take hold in client environments.

Watch the complete series of our Access Granted: Mastering Conditional Access and Identity Security webinars. All 4 parts in one, this series is meant for MSPs looking to up their conditional access and identity security management.

Watch the complete series of our Intune Policy Playbook for MSPs webinars. All 4 parts in one, this series is meant for MSPs looking to up their Intune policy management.

Every MSP has bad-fit clients. The real question is: how long are you going to keep them? In this honest, no-fluff conversation, Derik Belair (CEO, Augmentt) and Dean Trempelas (Head of MSP Success, Empath) are getting into the topic most MSPs avoid — the real cost of holding onto clients who aren’t right for your business, and how to know when it’s time to part ways. This isn’t about being ruthless; it’s about being smart. Bad-fit clients don’t just hurt your bottom line, they also burn out your team, slow your growth, and distract you from the clients you actually love serving.