What’s your business new year’s resolution? More sales? Better team performance? Improved efficiency? Whatever your goal, it will be a team effort that helps you complete it. Team success only comes when everyone is pulling in the same direction. That occurs when staff have a clarity on their role, what’s expected of them, what success for them as an individual looks like. Culture and Accountability are two of the main driving forces behind team success, and often the difference between a good team, and a great team!
Join George Smith and Jamison West as they discuss how to build Culture Guides and Accountability Charts for your MSP. Set up these cornerstones early, adhere to them and see first-hand the improvements and benefits it will provide to you and your team in 2024.
As Head of Community & Strategic Partnerships at Augmentt, George’s role is to oversee many different aspects of Augmentt’s programs including Community, Events, Distributors, Vendor Partnerships and Strategic Alliances, all with the goal of helping our partners grow. George is a cybersecurity specialist who is instrumental in enhancing Augmentt’s corporate development.
Jamison West, the Chief Strategy Officer of MSP+OS, boasts an illustrious 25-year tenure as a serial entrepreneur. Originating as the force behind Arterian (previously JWCS), he magnified a solo operation into a 40-person powerhouse, integrating four other IT Services companies along the way. Transitioning his prowess, he co-founded three innovative SaaS ventures: Teamatics, SmileBack, and TimeZest, while actively working as Chief Strategy Officer at TimeZest. As a recognized figure in both SaaS and IT Services arenas, Jamison’s extensive repertoire includes founding and steering companies, engaging in and leading professional peer groups like HTG and EO, and providing invaluable coaching and consultancy to numerous U.S. clients. Jamison played a key role in shepherding the sale of SmileBack to ConnectWise.
Looking for more? Watch Augmenttors Episode 2 here:
https://www.augmentt.com/videos/augmenttors-episode-2
