How a European cybersecurity provider scaled security services for 36 MSPs
Onboarding blind spots, more than 15 CSP dashboards, and hours of manual work were holding back growth. With Augmentt, this provider checks tenants before onboarding, manages every CSP from one place, and responds to incidents four times faster.
To protect the partner’s competitive positioning and privacy, the organization featured in this case study remains anonymous.
A European cybersecurity provider now secures 30,000+ users across 36 MSPs from one platform, with faster onboarding and far less manual work.
- Tenants assessed in under an hour, before onboarding
- 15+ CSPs managed from a single dashboard
- Incident response cut from 48 hours to 12
Fragmented security operations were holding back growth
This top-tier European cybersecurity provider supports 36 MSPs and more than 30,000 end users. Scaling those services without losing efficiency or client trust was getting harder.
With no visibility before onboarding, it risked inheriting misconfigured Microsoft 365 tenants and spending 2 to 3 weeks on remediation after go-live. Inconsistent security reports delayed compliance audits, and manual processes capped growth at 5% a quarter.
Onboarding blind spots
Misconfigured tenants were only found after go-live, followed by 2 to 3 weeks of remediation.
Multi-CSP complexity
Managing 15+ CSPs meant separate dashboards and incident response delays of up to 48 hours.
Manual overload
Technicians spent 30% of their time on repetitive tasks like MFA enforcement and log reviews.
Eroding client trust
Inconsistent security reports delayed compliance audits and put MSP client retention at risk.
One platform from onboarding to threat response
Pre-onboarding risk checks
Automated Microsoft 365 security assessments give a full view of a client environment in under an hour and catch issues like unenforced MFA and inactive users.
One dashboard for every CSP
The provider manages 15+ CSPs with real-time policy enforcement across 30,000+ users. Bulk policy deployment cut configuration from 8 hours to 45 minutes per MSP.
Reporting and threat response
Customizable, white-labeled reports take two clicks to create, and prioritized alerts cut Level 2 technicians’ log review time by 70%.
From fragmented tools to a single command center
The provider now assesses, manages, reports, and responds from one platform, across every MSP it supports.
Client onboarding
Misconfigured tenants surfaced after go-live, followed by weeks of reactive remediation.
Tenants are assessed before onboarding, and onboarding delays dropped by 60%.
Policy management
15+ CSP dashboards and about 8 hours of configuration for each MSP.
One dashboard and bulk deployment in about 45 minutes per MSP.
Compliance reporting
Inconsistent security reports slowed down compliance audits.
White-labeled reports in two clicks, with report creation time down 80%.
Faster response, stronger trust, and room to grow
Operational efficiency
Automated audits and policy management save each technician 3.5 hours a week, and incident response dropped from 48 hours to 12.
Lower onboarding risk
Onboarding risks dropped by 40%, and no critical vulnerabilities were inherited during onboarding in Q1 2024.
Client trust
90% of MSP clients renewed their contracts after receiving transparent, real-time compliance reports.
Scalability
The provider onboarded 8 new MSPs in 3 months, twice as fast as before, with 50% less administrative overhead.
With Augmentt, this provider replaced fragmented security operations with one platform that scales with every new MSP.
Pick a real tenant. We’ll show you what’s exposed in it.
Thirty minutes on your own environment. Connect one tenant live, see the findings, and see the report you’d hand that client next week.
- A live posture scan on one of your own client tenants, not a canned dataset.
- The client-facing report you could send that account the same week.
- A straight answer on whether the margin works at your client count.
No slides. No multi-week sales sequence.
Book Your Demo
Pick a time and bring one tenant. You’ll leave the call knowing exactly what’s exposed in it.
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