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Case Studies

How a returning partner met new cyber insurance requirements with SaaS audits

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Case Study

How a returning partner met new cyber insurance requirements with SaaS audits

Clients’ cyber insurance renewals suddenly required SaaS audits, and sorting through DNS logs couldn’t keep up. With Augmentt Discover, this MSP delivers audit-ready SaaS inventories across its client base.

Augmentt partner story: SaaS auditing for cyber insurance
Use caseCyber insurance compliance
Partner typeManaged service provider
ProductsAugmentt Discover

To protect the partner’s competitive positioning and privacy, the organization featured in this case study remains anonymous.

Summary

A returning partner now audits SaaS usage across its client base and meets new cyber insurance requirements without adding manual work.

  • Audit-ready SaaS inventories for insurance renewals
  • Real-time visibility into SaaS and cloud apps across tenants
  • Manual DNS log reviews no longer needed
The challenge

Cyber insurance renewals started asking for SaaS audits

This partner had used Augmentt before and came back after a two-year gap. What brought them back was a surge in cyber liability insurance requirements. Client renewals now called for SaaS audits and application inventories, and Shadow IT was a growing concern.

Their only source of app visibility was DNS logs. Sorting through them took a lot of time and didn’t produce actionable insights. With new cybersecurity training initiatives underway, the team had no room for more manual work.

Cyber insurance pressure

Stricter cyber liability renewals required SaaS audits and application inventories.

Shadow IT visibility gaps

Without visibility into unmanaged cloud apps, the provider risked falling short of insurance requirements.

Manual DNS log reviews

Sorting through DNS logs was slow, held up security assessments, and gave few actionable insights.

Stretched resources

New cybersecurity training work was underway, and more manual processes threatened to overwhelm the team.

The Solution

SaaS auditing at scale with Augmentt Discover

How Augmentt Discover supports renewals
1
DiscoverSaaS and cloud apps in use are found across tenant environments
2
InventoryEach client gets a complete inventory of the apps their users rely on
3
ReportAudit-ready reports support insurance renewal documentation
4
RepeatAudits run across the client base without manual log reviews

Automated SaaS auditing

Augmentt Discover gives real-time visibility into every SaaS and cloud app in use across client tenant environments.

Client-specific reports

The team generates audit-ready SaaS inventories for each client to support their insurance renewal documentation.

No more DNS log reviews

A purpose-built discovery tool replaced manual DNS log reviews, so SaaS audits no longer pull technicians away from other work.

What Changed

From DNS logs to audit-ready SaaS inventories

Augmentt Discover replaced manual log work with a purpose-built discovery tool, so the team can answer insurers’ questions with real reports.

01

App visibility

Without Augmentt

DNS logs were sorted by hand and gave few actionable insights.

With Augmentt

Real-time visibility into the SaaS and cloud apps in use across tenants.

02

Insurance renewals

Without Augmentt

Without a clear SaaS inventory, it was hard to show that security controls met insurance standards.

With Augmentt

Accurate, comprehensive SaaS audit reports support each client’s renewal.

03

Team capacity

Without Augmentt

More manual processes threatened to overwhelm a team already busy with new training initiatives.

With Augmentt

Technical staff no longer spend time on DNS filtering and analysis.

The Results

A service built around compliance readiness

01

Streamlined insurance compliance

Accurate, comprehensive SaaS audit reports help clients get through cyber insurance renewals.

02

Reduced manual workload

Technical staff are free from time-consuming DNS filtering and analysis.

03

Improved client trust and value

The provider supports clients with a higher standard of cybersecurity documentation and visibility.

04

Room to grow

As insurance standards keep changing, SaaS auditing gives the provider a way to grow its compliance services and win new clients.

Coming back to Augmentt was an easy decision once we saw the new insurance requirements. Augmentt Discover made it possible to audit SaaS apps across our client base without burying our team in manual work. It’s the foundation we needed for scaling our security and compliance services.

Returning Augmentt partnerManaged service provider

Pick a real tenant. We’ll show you what’s exposed in it.

Thirty minutes on your own environment. Connect one tenant live, see the findings, and see the report you’d hand that client next week.

  • A live posture scan on one of your own client tenants, not a canned dataset.
  • The client-facing report you could send that account the same week.
  • A straight answer on whether the margin works at your client count.

No slides. No multi-week sales sequence.

Book Your Demo

Pick a time and bring one tenant. You’ll leave the call knowing exactly what’s exposed in it.

Augmentt partner story: SaaS auditing for cyber insurance

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“We built an entire managed service around the Augmentt platform so we can sell our customers a service that will keep their tenants up to date and configured all the time rather than needing to do these professional services engagements periodically. I think not only has the quality improved, but it’s opened up an entirely new service. We’ve been able to sell to our customers very successfully.”

– Tim Campbell, All Covered
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