Video blog | Build Your Managed SaaSOps Practice in 7 Easy Steps
We all know that IT is moving to the cloud at an incredible rate, and that 85% of businesses are leveraging SaaS to improve employee and corporate performance. Most MSPs are doing a fantastic job at monitoring, securing and administrating all of that traditional IT, but what about the modern IT? All of those SaaS applications that are being […]
SaaS Trends Infographic
According to Gartner, worldwide end-user spending on public cloud services is forecast to grow 18.4% in 2021 to total $304.9 billion, up from $257.5 billion in 2020, with software as a service (SaaS) remaining the largest market segment and is forecast to grow to $117.7 billion in 2021. SaaS adoption is rampant with about 85% of small to midsize enterprises investing […]
Video blog | What is Managed SaaSOps?
Welcome to Augmentt’s SaaSOps Talks! Over the next few months, we’re going to be releasing ongoing content designed specifically to help MSPs get started with managed SaaSOps services. Today, we are answering a very simple question: What is managed SaaSOps? We’re going to talk about: A quick intro into the SaaS model Key stats on SaaS adoption within Small and Midsized organizations What is SaaSOps? Who is currently doing SaaSOps? What is “Managed” SaaSOps? Why are MSPs […]
The Importance of SaaS User Permission Management
SaaS apps are more important than ever. By extension, that means SaaS and MSPs’ fates are intertwined. Even before the arrival of COVID-19, SaaS was increasingly favoured due to the steady rise in the subscription-based economy. It’s evident in the fact that companies now spend an average of $2,884 per employee on SaaS (more than […]
Three of the Most Common Employee Offboarding Mistakes
There’s a famous phrase you’ve probably heard before: to err is human. Those words sum up why your security posture needs to focus on human actions–or the absence of them. When seen from this lens, cybersecurity becomes about much more than cleaning up after mistakes. It’s about proactively putting into place measures to prevent the […]
Why Shadow IT Could Create Major Issues for MSPs
The COVID-19 global pandemic is upending business operations around the world. The sudden and swift shift of millions of workers from on-site to remote work environments challenged and continues to challenge organizations as never before. In the rush to virtually connect remote workers to the workplace, however, employers and MSPs may have overlooked security — […]
How to Find Shadow IT
In the past few years, so much focus has been on the move to the cloud. Not anymore. 2020 was the year of cybersecurity, compliance, personally identifiable information (PII) awareness, GDPR, and remote work. The cloud hype has changed. Now people want to know how to maintain and manage the new SaaS-heavy environment they see […]
Analyst coverage – 451 Research
Analysts – Nicole Henderson Introduction Security continues to be a challenge for SMBs, and managed service providers are seeking offerings to help guide customers through their most common pain points, including ‘shadow’ IT. Canadian startup Augmentt has launched a platform that supports MSPs as they help customers understand the SaaS applications in use and whether […]
Why You Should Integrate SaaS Products for Your Clients
The challenge for your clients doesn’t stop with the initial purchase of SaaS services. Technology leaders recognize the need to proactively manage the availability and performance of their increasingly complex technology assets–but most lack the skills and resources to do this effectively–placing their businesses at great risk. So it’s unsurprising for MSPs that the second […]
How to Grow Your MSP Business
If it isn’t broken, don’t fix it: isn’t that what people always say? The problem for MSPs with this attitude is that businesses need more proactive support, especially given the epic rise in the number of SaaS products they use. No longer is IT infrastructure rarely something you need to service. It requires constant expert […]