How to Systematize SaaS Admin Processes
In 2015, 83% of US firms with 100-999 employees were using SaaS. By 2019, this figure reached 98%. In other words, there were only 2% of US mid-market businesses without any SaaS services in use last year. With SaaS apps–since you’re not sourcing hardware or keeping systems running yourself–your MSP needs to continue providing clients […]
Top 4 SaaS Admin Services You Can Offer Customers Today
Here’s an example of a story we hear often from our MSP customers. They have a client that is a 75-person business using 15 Software-as-a-Service (SaaS) subscriptions across all its employees. (Do the maths, it’s a management nightmare.) The client wants a dashboard to manage different apps. He wants every employee that leaves to be […]
SaaS Scripting Is About Efficiency and Cost Reduction
Cloud computing is firmly established as the new normal for enterprise IT. Across industries, cloud continues to be one of the fastest-growing segments of IT spend. It’s why MSPs need to focus more of their cloud efforts on helping to deploy and then manage these cloud applications. With cloud computing and DevOps the de facto […]
Steal This SaaS Vendor Management Process Guide
With tens of thousands of different SaaS platforms on the market, a vendor management process is not a nice to have: it’s a core competence in successful organizations. That’s because SaaS applications are powering your organization and you need to have a handle on them–what they are, their cost, and the value they provide. In […]
A Guide to Employee Offboarding for IT Teams
Tom is hired by a mid-sized software company in their finance department. His manager quickly realizes it’s not a good fit. The result is an awkward conversation, but one that everyone agrees is for the best. Although Tom departs the organization that day, he still maintains access to critical company information. For example, there’s a […]
If You Answer No to These Questions, You Need a SaaS Management Platform
Did you know that companies with less than 50 employees have about 60 applications in total, while those with 1000+ employees typically have over 850? More importantly, if we asked you today how many SaaS applications you currently have in your organization, could you give us an accurate estimate? If you answer no to that […]
The Benefits of SaaS Management Platforms
One of the biggest pros of SaaS is also one of its biggest cons: it’s easy to buy. Most of the time, all you need to do is handover your credit details and set a password. SaaS vendors like to spin it as a benefit–your staff have the autonomy to use the best apps for […]
Three Major Shadow IT Security Risks in 2020
Many businesses that hadn’t previously provided remote working tools for their employees have had to go for a quick fix as lockdown forced people to stay at home. The problem is that adopting ad hoc solutions risk undoing years of careful procurement and security management. This leaves your business exposed to hackers and cybercriminals who […]
The Financial Impact of Shadow IT
The gap between the business and the traditional IT department is widening. With ever-increasing pressure to perform, employees, frustrated by rigid organizational structures, are circumventing the CIO organization to achieve their own IT outcomes. This is known as “Shadow IT.” Shadow IT is not a new concept, IT departments have despaired for many years at […]
Using Shadow IT to Make Your Employees More Productive
The rise of SaaS has led to the democratization of IT—letting just about any employee with a corporate card purchase software. Its impact is felt everywhere from cloud storage and collaboration to marketing automation and analytics. If you ask IT, they’ll refer to this practice as Shadow IT and reel off the security risks associated […]