Elevate Your Security with Augmentt: Unleashing the Power of Extended Detection & Response (XDR)
Endpoint detection and response (EDR) has been a cornerstone for many managed IT services providers. However, as more data migrates to cloud applications, a more comprehensive approach is necessary. This is where Extended Detection & Response (XDR) comes into play, offering a broader scope of protection that extends beyond individual devices to encompass cloud services. […]
Maximizing MSP Security Services: An Affordable Approach to Office 365 Protection with Augmentt
Many customers believe that their managed service provider (MSP) is protecting their Office 365 environment. However, unless the managed services agreement specifically includes this service, the MSP might not actually be providing this security. This situation often leads to a misunderstanding where customers expect their MSP to manage their Office 365 security, but the MSP […]
How MSPs Can Simplify Microsoft Licensing for Their Clients
Microsoft licensing can be complicated. Tools and resources to help with license cost optimization are widely available, yet the process itself remains challenging. That’s because, even just within M365, Microsoft offers a wide range of products with varying cost structures. Worse yet, licensing terms are frequently subject to change, which means what works today may […]
Microsoft 365 Security Assessment: A Step-by-Step Guide for MSPs
One of the best ways a managed services provider (MSP) can keep a client’s Office 365 environment secure is by performing a Microsoft 365 security assessment. At its core, a Microsoft 365 security assessment is a structured review of how identity, devices, information, apps, and infrastructure are configured and protected, ending with a prioritized list of […]
Navigating the Changing Landscape: A Deep Dive into Bill C-26 and Its Impact on Canadian Cybersecurity
Introduction: In an era where digital threats are everywhere, staying ahead of cybersecurity challenges is #1 priority for most MSPs and their customers. Canada is poised to take a significant step forward in bolstering its cyber defenses with the introduction of Bill C-26, also known as the Critical Cyber Systems Protection Act (CCSPA). Let’s dive […]
CSP Integration with Microsoft
Introducing Augmentt’s CSP Integration: Simplify and Streamline Your Microsoft Connections We are excited to announce the release of Augmentt’s latest feature: CSP Integration. This highly anticipated addition empowers MSPs to connect effortlessly to multiple Microsoft environments, eliminating the need for complex and time-consuming integrations. With Augmentt, you can now connect and audit all your customers’ […]
Understanding the FTC Safeguards Regulations and What It Means for MSPs
If you’re an IT Managed Service Provider (MSP), you need to be aware of the new regulations that have been put in place by the Federal Trade Commission (FTC) that are coming into effect on June 9th, 2023. The FTC, in response to the changing threat landscape in the cloud, has updated the guidelines that […]
A User Account Lifecycle Management Cheat Sheet
User lifecycle management (ULM) begins when a candidate accepts a job offer and continues until that employee leaves the company, covering four key stages—onboarding, role-based provisioning and permission updates, active account management, and secure offboarding. Key Takeaways For HR and IT departments, this means creating user credentials and connecting new employees to cloud resources. COVID […]
Microsoft extends M365 cancellation period to seven days
Overview The industry spoke and Microsoft listened. Although the M365 price increase will remain in effect, after significant pushback from customers the M365 cancellation/correction period has been extended from 72 hours to seven days, giving MSPs significantly more breathing room to make post-purchase corrections on orders or auto-renewals. The pricing increase that went into effect […]
Calculating the ROI of a SaaS Management Platform
There’s no shortage of conversation right now about the huge opportunity that MSPs have to create entirely new revenue streams by becoming SaaS management champions for their customers. According to Gartner, for instance, by 2026, 50% of organizations using multiple SaaS applications will centralize management and usage metrics using a SaaS management platform, an increase from less than 20% in […]