The MSP’s Guide to Enhancing Client Security with Multi-Factor Authentication (MFA)

In the managed IT services industry, keeping clients’ data secure is paramount. One of the most effective and easy-to-implement security measures is Multi-Factor Authentication (MFA). A study by Cornell University in 2023 found that simply using MFA can reduce risks by an astounding 99.2%. Despite its effectiveness, only 22% of Microsoft customers currently use it. […]

Maximizing MSP Security Services: An Affordable Approach to Office 365 Protection with Augmentt

Many customers believe that their managed service provider (MSP) is protecting their Office 365 environment. However, unless the managed services agreement specifically includes this service, the MSP might not actually be providing this security. This situation often leads to a misunderstanding where customers expect their MSP to manage their Office 365 security, but the MSP […]

How MSPs Can Simplify Microsoft Licensing for Their Clients

Microsoft licensing can be complicated. Tools and resources to help with license cost optimization are widely available, yet the process itself remains challenging. That’s because, even just within M365, Microsoft offers a wide range of products with varying cost structures. Worse yet, licensing terms are frequently subject to change, which means what works today may […]

Microsoft 365 Security Assessment: A Step-by-Step Guide for MSPs

One of the best ways a managed services provider (MSP) can keep a client’s Office 365 environment secure is by performing a Microsoft 365 security assessment. At its core, a Microsoft 365 security assessment is a structured review of how identity, devices, information, apps, and infrastructure are configured and protected, ending with a prioritized list of […]

Microsoft Security For MSPs On Autopilot

Ali Mahmoud – VP Product Contents Understanding Microsoft best practices Where to start with Microsoft security One-click Microsoft security Understanding Microsoft security best practices Let’s face it. Microsoft security can be a huge pain. The second you half understand something the best practice evolves. Be it the product name changes or is moved to a […]

Understanding the FTC Safeguards Regulations and What It Means for MSPs

If you’re an IT Managed Service Provider (MSP), you need to be aware of the new regulations that have been put in place by the Federal Trade Commission (FTC) that are coming into effect on June 9th, 2023. The FTC, in response to the changing threat landscape in the cloud, has updated the guidelines that […]

Augmentt 2021: An outstanding year in review

As an eventful 2021 draws to a close, we should pause for a moment to take stock. Despite the many challenges of the ongoing pandemic, we’ve enjoyed a fantastic Year Two at Augmentt, with many notable accomplishments to celebrate. The momentum of our rapid growth is reverberating through our offices and in conversations with our partners around the world. Here are the highlights of our past 12 months.  We launched Augmentt Engage for […]