MSP Community Webinars

Learn how to build a consistent and secure Intune foundation across all your clients. We’ll cover the essential policies every MSP should deploy, the common misconfigurations that create risk, and how to standardize your approach so environments stay aligned over time. You’ll also see how Augmentt helps simplify baselining, reduce drift, and make Intune management scalable.

Microsoft 365 billing is one of the biggest operational challenges MSPs face. Complex license structures, assigned and unassigned seats, distributor variations, and manual reconciliation often lead to errors, delays, and lost margin. Join Augmentt and Gradient MSP as we walk MSPs through two powerful new features designed to eliminate billing headaches and give you a cleaner, more accurate Microsoft 365 billing workflow. We are debuting the new integration that connects Augmentt’s licensing data directly into Gradient MSP’s billing reconciliation engine, allowing MSPs to sync accurate license data and simplify billing across every client. We will also introduce Gradient MSP’s new Microsoft license reconciliation module, which is built to adapt to the way MSPs work and account for both Microsoft and distributor data. Together, these tools help create a unified and reliable source of truth for Microsoft 365 licensing and billing.

Learn how to build a consistent and secure Intune foundation across all your clients. We’ll cover the essential policies every MSP should deploy, the common misconfigurations that create risk, and how to standardize your approach so environments stay aligned over time. You’ll also see how Augmentt helps simplify baselining, reduce drift, and make Intune management scalable.

Most MSPs struggle to fully operationalize Microsoft 365 security. There are too many portals, constant changes, and not enough structure to keep client environments secure and consistent. Join us as AJ, an MSP security expert, breaks down how he has built and led high-performing Microsoft-focused security practices. AJ will share how he standardizes Microsoft 365, how he runs continuous security improvement for every client, and the real-world threats MSPs should be focused on today.

Priviledge Identity Management (PIM) is an underutilized security tool in the MSP space. From making your own organization more secure internally to adding additional layers and checks for how your technicians assist your customers all MSPs should be taking full advantage of PIM. Join to learn how to easily roll out just in time permissions within Entra, how your Entra licensing affects your Partner Center and why you are leaving security at the door.

Confused by Microsoft’s Partner Portal? In this video, we break down the essentials every MSP needs to know, from navigating the dashboard and managing customers to understanding compliance and security best practices. Join David and Roby from Augmentt as they share practical insights and real-world tips to simplify the Microsoft Partner experience for Managed Service Providers. Whether you’re new to the portal or looking to optimize your workflows, this walkthrough will help you save time and stay compliant.