Product Evaluation Guide

Table of Contents

Thank you for starting your Augmentt Product Evaluation and Trial

Here are a few resources that will help you through this technical process.

  • Support
    1. Technical Support is available to you whenever you need it. Simply email us at [email protected] and a ticket will be automatically created. Someone from our support team will be happy to answer any and all of your questions.
    2. The Augmentt Support Portal is also a great destination should you want to access our product knowledge base. Please check out https://support.augmentt.com/ 
  1.  
  • Your dedicated Sales and SE resources
    1. We encourage you to send your technical questions, comments and/or feedback directly to your dedicated Sales and SE resources – They are your representative through this process and can answer all of your business and technical questions. [email protected]

Suggested Evaluation process

We know you are busy and that is why we have designed a simple step-by-step guide to helping you get the most out of your Augmentt technical evaluation process. We suggest that you use this trial period to deploy the Augmentt solution internally rather than on a customer site.

Step 1: Deploy the Augmentt Agent to a single machine.

  • Benefits: This gives you a very simple and effective way to see data flowing into the Augmentt system.
  • Estimated time: 15-30 min
  • Level of Effort: Low
  • Access required: System Admin

Step 2: Deploy the Augmentt solution internally

  • Benefits: You will see the data from your entire organization flowing into the system
  • Estimated time: 1 hour
  • Level of Effort: Med
  • Access required: Network Admin

Step 3: Test the customization capabilities of the Augmentt solution by editing and updating the details of your discovered SaaS applications.

  • Benefits: The data will become much more meaningful once you have customized the security and categorization of your discovered SaaS Apps.
  • Estimated time: 30 min
  • Level of Effort: Low
  • Access required: Augmentt system access

 

Once you have completed the 3 steps above, we encourage you to provide feedback to your Sales and Engineering resources, who will then provide you with next steps. It is as simple as that!

Want to learn more, check out:

Getting the most out of your Augmentt Academy – What is Augmentt Academy?

A detailed look at the Augmentt Partner Onboarding process – What to expect as a new Augmentt partner

Author
Gavin Garbutt
Co-Founder & Chairman of Augmentt

FAQ

Using our GDAP tool & Magic Link, setting up is easy! You can integrate with your CSP partner portal in minutes
Augmentt uses a combination of Microsoft Secure Score best practices as well as industry standards such as NIST & CIS. You can use the out of box templates to get started right away and even build your own custom templates to match your client requirements.
Out of box, Augmentt comes pre-configured to not be noisy. Very few Microsoft alerts are critical in nature so you will be receiving tickets for account breaches and not minor user log related events. That said, everything is customizable and you can turn alerts on & off to match your clients’ needs.
No. You can choose to schedule alerts to any stakeholder you want and at the frequency you want or manually download reports when you need them.
Regardless of how MFA is managed across your tenants, we have you covered. Augmentt supports Conditional Access Policies, Security Defaults, Entra ID per user (Legacy) MFA as well as 3rd party MFA services like DUO.
No. You can use Augmentt to monitor and manage all clients regardless of their licensing. For environments with no premium licensing you can still provide alerts and monitoring for account breaches and configure security best practices. For environments with premium licensing, you can leverage Microsoft’s premium alerts and premium security configurations such as Conditional Access Policies.
Augmentt is one of the few vendors SOC 2 Type II, and GDPR compliant.
Site licenses to make sure you can deliver standardized service across all clients very affordably.

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