MSP Community Webinars

A secure M365 environment is not built through isolated controls. Real security comes from combining structure, Conditional Access, and privileged access into a strategy that works together.

In this session, we continue our deep dive into identity security by turning our focus to one of the most critical and most targeted areas of any organization: privileged access. We’ll explore how to identify, control, and monitor accounts with elevated permissions, and how to apply Conditional Access policies to reduce the risk of compromise. Whether you’re refining an existing strategy or building one from the ground up, this session will give you practical tools and guidance to strengthen your security posture where it matters most.

Most MSPs are actively exploring Microsoft Intune as a foundation for endpoint management, but patch management remains one of the biggest areas of uncertainty. In this session, we’ll walk through how patch management works in Intune today, what it handles well, and where MSPs are still evaluating their approach, especially when it comes to managing applications across multiple client environments. We’ll also discuss how MSPs are thinking about the future of patching, what a scalable approach could look like, and how to reduce operational complexity as you standardize across clients. If you’re considering Intune as part of your patch management strategy, or looking to evolve your current approach, this session will give you a clear, practical perspective.

A strong foundation only matters if enforcement is done right. Conditional Access is where M365 security comes to life, but without a clear design, it becomes hard to manage.

A strong security strategy starts before policies are created. Most M365 environments are inherited and patched over time, with groups treated as an afterthought. In this session, we focus on planning and structuring your M365 tenants so that security is repeatable and scalable.

Microsoft 365 security is powerful. But for MSPs, the real cost isn’t licensing, it’s the operational burden of managing it across multiple tenants. Too many MSPs underestimate how much technical time is consumed by manual tenant reviews, policy updates, alert fatigue, Secure Score chasing, and fixing configuration drift. The result? Senior talent stuck in maintenance mode, limited tenants per tech, shrinking margins, and a constant feeling of being reactive instead of strategic. In this session, Gavin Garbutt, Co-Founder and Chairman of Augmentt & former Co-Founder and CEO of N-able, breaks down why Microsoft security often becomes a growth ceiling for MSPs and how to turn it into a scalable revenue engine instead.