How a fast-growing MSP standardized Microsoft 365 security across 12 acquisitions
Rapid mergers and acquisitions left this MSP with mismatched tools and uneven Microsoft 365 security. With Augmentt Secure Autopilot, it now runs one standard across more than 60,000 seats and has cut audit work in half.
To protect the partner’s competitive positioning and privacy, the organization featured in this case study remains anonymous.
A major MSP brought 12 acquired businesses onto one Microsoft 365 security standard, cut audit workloads by 50%, and saved $1.2M in operating costs.
- One security standard across 12 acquired MSPs
- Manual Microsoft 365 audit time cut in half
- Consumption-based pricing that scales with the client base
Rapid acquisitions left tools and security out of step
This MSP grew quickly by bringing multiple MSPs under one umbrella, and now manages more than 60,000 seats. Each acquisition came with its own Microsoft 365 tools and workflows, which complicated processes and drove up costs.
Without a unified strategy, security configurations and audits took too long, compliance gaps appeared, and client confidence suffered. Competitors with stronger cybersecurity offerings were gaining ground just as the MSP was planning to enter the U.S. market.
Fragmented toolsets
Different Microsoft 365 tools and workflows across acquired businesses complicated processes and inflated costs.
Inconsistent security
Without a unified strategy, vulnerabilities and compliance gaps slipped through.
Lagging competitiveness
Outdated cybersecurity offerings put market share at risk as competitors moved ahead.
Expansion goals
Entering the U.S. market, especially with enterprise clients, needed a scalable, standardized security solution.
A standard cybersecurity offering built on Secure Autopilot
Stronger Microsoft 365 security
SaaS posture monitoring gives the MSP full visibility into client Microsoft 365 environments and flags misconfigurations and vulnerabilities before they become problems.
A modern offering to compete
Building Augmentt into its cybersecurity suite modernized the MSP’s offering and gave it a solution to show existing and potential clients.
Built to scale
Consumption-based pricing lets the MSP grow its services cost-effectively, and automated reporting frees up time that used to go to audits.
From a patchwork of tools to one security standard
Every acquired MSP now works from the same Microsoft 365 security platform, so configurations, audits, and reporting follow one process.
Tooling
Each acquired business had its own Microsoft 365 tools and workflows.
Microsoft 365 management is standardized across all 12 acquired MSPs.
Security audits
Configurations and audits were slow and largely manual.
Automated posture monitoring cut manual audit time in half.
Compliance
An inconsistent security strategy introduced compliance risks.
Misconfigurations and compliance risks are found and fixed proactively.
Lower costs, stronger trust, and ready to expand
Operational efficiency
The MSP reports $1.2M in operational savings, and automated posture monitoring cut manual audit times in half, speeding up onboarding and service delivery.
Security and compliance
Full visibility into Microsoft 365 environments reduced security gaps and misconfigurations, and compliance risks are caught early.
Client confidence and retention
Stronger security offerings increased client trust and satisfaction, which led to better retention.
Ready to expand
With a scalable, standardized platform, the MSP is prepared for continued growth, including its move into the U.S. market.
With Secure Autopilot, this MSP turned a patchwork of acquired businesses into one standard it can take to new markets.
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