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For MSPs

The platform MSPs run their Microsoft 365 practice on

Win the client. Set the standard. Run the work. Prove it every month. One place for every tenant, and for everyone on your team who touches Microsoft 365.

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  • Priced per seat
  • Works on Business Basic and up
  • SOC 2 Type 2
CognoscapeTeamLogic ITNextekNetsuritAll Covered, a Konica Minolta division
Rated 4.5 from 100+ reviews on BetterTrackerCategory Leader, BetterTracker Q3 2025SOC 2 Type 2, attested and audited annuallyProduct of the Year, MSP Today 2026
What MSPs told us

Most MSPs cannot say every client meets their own standard.

We asked 193 MSP professionals how they run Microsoft 365 across their clients. The answers describe work that is still done by hand, one tenant at a time.

77%

are not fully confident every client tenant meets their own security baseline.

58%

set up a new client’s baseline by hand or with custom scripts.

41%

lose three or more hours a week, per technician, switching between tenants.

40%

say AI and Copilot governance is now their fastest growing client request.

Augmentt survey of 193 MSP professionals, August 2026.

The practice

Four stages of the work, in one place.

Augmentt covers the Microsoft 365 practice from the first prospect conversation to the monthly report, so the standard you set is the standard every client gets.

01
Win

Assess the prospect before you quote.

Send a read-only link. The prospect approves it from their side and you see their posture and AI readiness without asking for admin credentials. Scope the work and price it from what you found.

02
Standardize

Write your standard once. Apply it to every client.

Templates across Entra ID, Exchange, Teams, SharePoint, Purview, Intune and Defender. A new client is configured to your standard in under an hour, and an L1 can run it.

03
Run

Do the daily work from the same screen.

Onboarding, offboarding, licence changes and password resets without opening the tenant. When a policy drifts or a sign-in looks wrong, a ticket lands in your PSA with the fix attached.

04
Prove

Send the report with the invoice.

A branded report, mapped to CIS, NIST, HIPAA or CMMC, on the schedule each client expects. It shows what was caught, fixed and prevented, and it is the evidence an auditor asks for.

Who works in it

Four people in your business. One platform.

A Microsoft 365 practice is not run by technicians alone. Augmentt is built for everyone whose job depends on the standard holding.

Technicians

Every tenant on one screen. Templates your L1 and L2 can run without breaking anything. Fewer tabs, fewer 2am tickets.

Owners

Security and compliance as a named line on the rate card, with evidence behind the charge, and a client list that stays put.

Your sales team

Prospect assessments and AI readiness reports before the first meeting, so proposals are built on what is in the tenant, not a guess.

Finance and billing

Licence usage and renewals per client. Unused Premium seats and stale accounts stop leaking margin.

Licensing

Runs on the licences your clients already have.

Posture, compliance, reporting and sign-in monitoring all work on Business Basic and Business Standard. Clients who need more get shown why in their own tenant.

  • Risky sign-in alerts run on Augmentt’s own engine, so smaller clients are covered without Entra ID P1 or P2.
  • The AI readiness report shows where DLP and sensitivity labels need Business Premium, with the gap in the client’s own data.
  • Shared mailboxes and guest accounts are monitored and never charged.
Access and trust

You are handing one vendor access to every client. We built for that question.

Every MSP owner asks it, and should. Here is the answer.

  • GDAP-scoped roles, not Global Admin. Each client opts in explicitly and you can cut access per tenant.
  • Every change is snapshotted, whoever made it, with one-click rollback.
  • SOC 2 Type 2 across all five trust criteria, annual penetration testing and a public trust centre.
  • Data residency in the United States, the European Union or Asia Pacific.
The platform

Start with Secure Autopilot. Switch on the rest when the practice needs it.

Every module uses the same tenant connections and the same permission model. Adding one is a switch, not a reconnect.

Where most partners start

Secure Autopilot

Your standard, applied to every client tenant and measured against it. Compliance reports, drift alerts and the prospect assessment live here.

Engage Autopilot

Onboarding, offboarding and user changes from a template, with scheduling for after hours.

Intune Autopilot

Device policies and app configuration applied consistently across clients.

Discover

Shadow AI and SaaS usage, so you know which tools are connected to a client’s data.

Augmentt Managed

For MSPs who want Augmentt’s team to run the standard for them.

“I’m a CISO. Risk is my life. Being able just to look at all my clients and look at the current risk profile, that is a huge plus.”
Shaun DavisChief Security Officer, Netsurit

Put your standard in one place and see which clients meet it.

Book a demo and see your standard applied to a real client tenant, with people who have run an MSP.