Get Cybersecurity Right From an Employee’s First Day
Cyberattacks are an ever-present danger for organizations across the world. Take just a quick glance at recent news stories and you’ll see that attacks are happening all the time. So it’s not merely likely that an organization will be targeted. It’s inevitable–especially as companies hold larger amounts of potentially lucrative data. It means that the […]
How to Ensure Your SaaS Apps are Secure
Businesses are constantly faced with the task of balancing the advantages of productivity gains and lower costs against significant compliance and security concerns as they move their data and applications to SaaS apps. It’s clear which way the pendulum has swung. TechCrunch reported that the COVID-19 crisis has caused a surge in SaaS sales. For […]
How to Find Shadow IT
In the past few years, so much focus has been on the move to the cloud. Not anymore. 2020 was the year of cybersecurity, compliance, personally identifiable information (PII) awareness, GDPR, and remote work. The cloud hype has changed. Now people want to know how to maintain and manage the new SaaS-heavy environment they see […]
Why You Should Integrate SaaS Products for Your Clients
The challenge for your clients doesn’t stop with the initial purchase of SaaS services. Technology leaders recognize the need to proactively manage the availability and performance of their increasingly complex technology assets–but most lack the skills and resources to do this effectively–placing their businesses at great risk. So it’s unsurprising for MSPs that the second […]
How to Grow Your MSP Business
If it isn’t broken, don’t fix it: isn’t that what people always say? The problem for MSPs with this attitude is that businesses need more proactive support, especially given the epic rise in the number of SaaS products they use. No longer is IT infrastructure rarely something you need to service. It requires constant expert […]
How to Procure and Evaluate SaaS Apps for Your Clients
The software business was supposed to be getting easier. Not just the programming and application development, but the way we consume it and implement it. While it’s certainly easy to buy software, it’s not easy to buy the right software. For one, there has never been more choice. There’s been a great decade-long run in […]
How MSPs Can Support Cloud Migrations
Many organizations are moving their legacy workloads to the cloud. Some are even evaluating vendor operated software-as-a-service (SaaS) cloud offerings to entirely replace their on-premise legacy infrastructures. The good news is that they want MSPs to help. 38% of business leaders polled about cloud migration said they tend to prioritize working with a specialist third-party […]
How to Cost Out SaaS Admin Services
There’s no denying that MSPs need to show the value they provide versus a DIY route when it comes to offering SaaS admin services. At its heart, this argument isn’t much different from other sales engagements where MSPs have to demonstrate their ability to manage software installments and downtime instances. The point that needs to […]
The Tools You Need to Offer SaaS Admin Services
SaaS management shouldn’t be considered separately from managed services but rather as a component of the MSP’s arsenal. Traditionally, SMBs have had expectations about the performance of their on-premise infrastructures. However, with the adoption of many SaaS platforms, they must now figure out how to maintain a cloud infrastructure. This is an excellent place for […]
How to Systematize SaaS Admin Processes
In 2015, 83% of US firms with 100-999 employees were using SaaS. By 2019, this figure reached 98%. In other words, there were only 2% of US mid-market businesses without any SaaS services in use last year. With SaaS apps–since you’re not sourcing hardware or keeping systems running yourself–your MSP needs to continue providing clients […]