A User Account Lifecycle Management Cheat Sheet
User lifecycle management (ULM) begins when a candidate accepts a job offer and continues until that employee leaves the company. For HR and IT departments, this means creating user credentials and connecting new employees to cloud resources. COVID has put user lifecycle management back in the spotlight with workforce disruption, layoffs, and resignations. So not […]
Microsoft extends M365 cancellation period to seven days
The industry spoke and Microsoft listened. Although the M365 price increase will remain in effect, after significant pushback from customers the M365 cancellation/correction period has been extended from 72 hours to seven days, giving MSPs significantly more breathing room to make post-purchase corrections on orders or auto-renewals. The pricing increase that went into effect on […]
Augmentt’s new CloudRadial integration brings new visibility to SaaS management
When it comes to complex SaaS management, visibility is everything. That’s why we’re so excited by how our new integration with CloudRadial can help MSPs explore and share even more valuable insights on client SaaS usage—directly from the CloudRadial portal. If you’re an MSP already using CloudRadial, this integration can make your client interactions much […]
Three ways MSPs can accelerate service delivery
The software industry has changed a remarkable amount over the last ten years. The cloud was a logical evolution of data centers that solved the economies of scale problem. But what the cloud unlocked, however, could not have been predicted: an explosion of SaaS applications that would completely transform the workforce. As a result, MSPs […]
Demand for SaaS management from MSPs has nowhere to go but up
According to a CompTIA pre-pandemic report from 2019, MSP customers were already seeking SaaS management from them more than any other service. In fact, CompTIA suggested that a full 60% of MSP customers were asking for SaaS management in 2019. Of course, without up-to-date data we can only speculate, but given how SaaS adoption […]
Cloud Managed Services Market Research Report – Global Forecast to 2027
The worldwide cloud managed services market size is projected to arrive at USD 129.26 billion by 2027, showing a CAGR of 13.8% during the gauge time frame. Distant working patterns set off by the COVID-19 pandemic will quickly extend the extent of this market, notices Fortune Business Insights™ in its report, named “Cloud Managed Services […]
Video blog | Augmentt talks SaaS Security with Chief Information Security Officer (CISO)
In today’s interview Derik Belair and Co-Founder and CEO of Augment Technologies sits down with Gennady Soloviev, Chief Information Security Officer (CISO) to discuss what does all of this SaaS usage and SaaS adoption mean from a security and a CISO perspective. Why is understanding and controlling SaaS usage so important? Video Transcript Q: […]
Video blog | Build Your Managed SaaSOps Practice in 7 Easy Steps
We all know that IT is moving to the cloud at an incredible rate, and that 85% of businesses are leveraging SaaS to improve employee and corporate performance. Most MSPs are doing a fantastic job at monitoring, securing and administrating all of that traditional IT, but what about the modern IT? All of those SaaS applications that are being […]
SaaS Trends Infographic
According to Gartner, worldwide end-user spending on public cloud services is forecast to grow 18.4% in 2021 to total $304.9 billion, up from $257.5 billion in 2020, with software as a service (SaaS) remaining the largest market segment and is forecast to grow to $117.7 billion in 2021. SaaS adoption is rampant with about 85% of small to midsize enterprises investing […]
Video blog | What is Managed SaaSOps?
Welcome to Augmentt’s SaaSOps Talks! Over the next few months, we’re going to be releasing ongoing content designed specifically to help MSPs get started with managed SaaSOps services. Today, we are answering a very simple question: What is managed SaaSOps? We’re going to talk about: A quick intro into the SaaS model Key stats on SaaS adoption within Small and Midsized organizations What is SaaSOps? Who is currently doing SaaSOps? What is “Managed” SaaSOps? Why are MSPs […]