Augmentt Blogs

Expert analysis and practical guides for navigating Microsoft 365 and the evolving world of cybersecurity. Your go-to hub for staying secure and efficient in the cloud.

Augmentt Now Available on the Pax8 Marketplace

We’re excited to announce that Augmentt is now available to purchase directly through the Pax8 Marketplace, making it easier than ever for MSPs to access, deploy, and scale Microsoft 365 security and management services.

As a Pax8 partner, you can now add Augmentt Secure Autopilot and Engage Autopilot to your portfolio with just a few clicks. These tools help MSPs:

  • Secure client environments with automated policy management and Microsoft Secure Score optimization.

  • Simplify user management through automated onboarding, offboarding, and MFA workflows.

  • Standardize Microsoft 365 services across tenants to reduce risk and improve efficiency.

This integration streamlines procurement and billing while giving Pax8 partners access to Augmentt’s full suite of solutions designed for multi-tenant Microsoft 365 environments.

Visit the Pax8 Marketplace today to learn more and start offering Augmentt to your clients.

Managing Microsoft 365 tenants has become one of the biggest challenges for MSPs. Each client comes with their own unique mix of Intune, Defender, and Conditional Access policies. Over time, these policies drift, get tweaked by different technicians, and evolve into a messy patchwork that’s nearly impossible to manage at scale. 

This chaos is what we call policy sprawl, and it’s quietly draining your margins, creating security gaps, and eroding client trust. The good news? Standardization is the cure. By aligning every tenant to a common baseline and automating policy management, MSPs can finally escape firefighting mode and deliver security as a repeatable, profitable service. 

The Hidden Costs of Policy Sprawl

At first glance, policy sprawl doesn’t look like a crisis. But its impact runs deep: 

  • Margin erosion: Every time a technician has to troubleshoot a misaligned tenant, that’s unbillable time. Multiply that by dozens of clients and you’re burning hours that should be going toward billable projects. 
  • Operational drag: Instead of scaling one-to-many, MSPs end up stuck in one-to-one operations. Every tenant becomes its own unique puzzle, and efficiency goes out the window. 
  • Client risk: Drifted settings leave dangerous security gaps. One tenant enforces MFA, another doesn’t. One client’s anti-phishing settings are strict, another’s are wide open. These inconsistencies expose clients to avoidable breaches and compliance failures. 

Policy sprawl isn’t just an inconvenience, it’s an invisible tax on your business. 

Why Standardization Matters

Standardization is the only way to deliver scalable Microsoft 365 security services. 

  • Efficiency = margin: A single set of baselines lets your techs reuse processes across every client, reducing wasted time and increasing output. 
  • Consistency = security: When every tenant is aligned, you eliminate drift and ensure each client meets the same level of protection. 
  • Clarity = proof of value: Baselines make security measurable. You can show Secure Score improvements and risk reduction instead of simply reporting on “behind-the-scenes” activity. 
  • Foundation for productization: You can’t package chaos. Standardization turns ad-hoc support work into a repeatable, sellable service offering. 

Operational Efficiency, Unlocked

Imagine never having to re-learn how each client’s tenant is configured. Standardized baselines, reinforced by automation, unlock hours of technician time every week. 

  • No more one-off fixes — every tenant follows the same playbook. 
  • No more manual drift checks — automation alerts you to misaligned policies. 
  • No more repeat work — fixes can be applied across tenants at once. 

 

Instead of chasing drift, your team can focus on high-value projects, proactive security, and client-facing deliverables.

Turning Security Into a Value Story

Most MSP work happens behind the scenes. Clients rarely see the effort that goes into protecting their environments. That’s where standardized reporting and Secure Score change the game. 

  • Make security visible: Clients see where they stand today and how they’ve improved over time. 
  • Show progress, not activity: Instead of reporting tasks, you show measurable outcomes like an 18-point Secure Score improvement. 
  • Tell a risk reduction story: Reports translate technical fixes into business value; reduced risk, better compliance, stronger protection. 
  • Strengthen relationships: Walking into a QBR with clear metrics positions you as proactive, strategic, and worth a premium. 

From Chaos to a Productized, Profitable Service

Standardization transforms Microsoft 365 management from reactive support into a defined, revenue-generating service: 

  • Repeatable framework: One baseline applied to every client. 
  • Defined scope: Clear deliverables: audit, align, monitor, and report. 
  • Efficiency and margin: Dozens of tenants managed in the time it once took to handle one. 
  • Tangible deliverables: Risk reduction reports and Secure Score improvements clients can see. 
  • Competitive differentiation: A branded service that sets you apart from MSPs stuck in reactive mode.

Take the First Step Today

Ready to see where your clients stand? We’re offering free Microsoft 365 security reports that reveal each tenant’s Secure Score and highlight misaligned policies. It’s the fastest way to uncover risks, start the standardization conversation, and show immediate value to your clients. 

Augmentt is rolling out a new Intune Policy Manager, giving MSPs centralized control over Device Configuration Policies, Device Compliance Policies, and Enrollment Profiles. 

 

TLDR: Policy sprawl is killing MSP efficiency, but standardization is the cure. By creating consistent baselines, automating drift detection, and using Secure Score to prove value, you can stop firefighting and start scaling profitably. 

If you work in Microsoft 365 or follow the MSP community on YouTube, you probably know the Bearded 365 Guy. His reviews are trusted because he goes beyond surface-level features and digs into how tools really work for MSPs.

We are excited to share that he recently released a full review of the Augmentt platform.

Watch Augmentt on Beared 365 Guy

👉 Watch the full review on YouTube


In the video, Bearded 365 Guy takes a hands-on look at the Augmentt platform and explores how MSPs can:

  • Strengthen Microsoft 365 security posture with Secure Autopilot
  • Automate time-consuming tasks like onboarding, offboarding, and MFA resets
  • Gain clear visibility into SaaS usage across clients

Rather than us telling you, this review gives you an outside perspective from someone who understands the challenges MSPs face every day.


The best way to see the value of Augmentt is through the eyes of someone who tests and reviews Microsoft 365 solutions for a living. This video shows how our platform helps MSPs simplify security, reduce technician workload, and deliver more value to their clients.

Why MFA Still Fails in 2025, And How MSPs Can Fix It

For years, MFA has been considered the gold standard for account security. Microsoft even reports that MFA can block over 99% of identity attacks. Yet in 2025, breaches continue to rise, even at organizations that already have MFA enabled.

Why is MFA failing, and more importantly, what can MSPs do to fix it?

The Problem With Legacy MFA

Until recently, many MSPs relied on Microsoft’s per-user (legacy) MFA model. While it was a step in the right direction, it came with major weaknesses:

  • Inconsistent Coverage – Users often slipped through without MFA enforced, creating gaps attackers could exploit.

  • Inflexibility – Legacy MFA applied the same rules to every user, regardless of role, location, or risk level.

  • User Pushback – Frequent prompts led to “MFA fatigue,” where end users approved malicious login attempts just to get back to work.

  • Deprecation – Microsoft is retiring per-user MFA in 2025, meaning MSPs must move to modern, policy-based authentication models.

Why Breaches Still Happen

Even when MFA is enabled, attackers have found ways around it:

  • Phishing MFA Codes through fake login pages.

  • Session Hijacking where valid tokens are stolen and reused.

  • Prompt Bombing that overwhelms users with endless authentication requests until they click “approve.”

These tactics highlight that MFA alone is not enough. It needs to be configured, monitored, and enforced correctly.

How MSPs Can Fix It

MSPs have a critical role to play in ensuring MFA actually protects client environments. Here’s how:

  1. Adopt Modern Authentication Policies
    Move away from legacy per-user MFA. Use Conditional Access to enforce MFA based on location, device, and risk signals.

  2. Standardize MFA Across Clients
    Every tenant should have a baseline MFA policy applied consistently. Gaps and exceptions create risk.

  3. Monitor MFA Drift
    Security policies change over time. MSPs need tools that detect when MFA requirements are weakened or bypassed.

  4. Educate Users
    Train clients to recognize MFA phishing attempts and why approving unexpected requests is dangerous.

  5. Use the Right Tools
    Managing MFA across dozens of tenants manually is slow and error-prone. MSPs need a centralized way to enforce, monitor, and report on MFA adoption.

Where Augmentt Helps

Augmentt MFA was purpose-built for MSPs. It enables you to:

  • Break into Microsoft 365 security services with ease by offering MFA as a powerful first step.

  • Monitor and manage MFA configurations across multiple clients from a single console.

  • Detect policy drift and missed enforcement before attackers do.

  • Generate clear client reports that build trust and demonstrate the value of your security services.

Conclusion

MFA remains one of the most effective defenses against account compromise, but only when it is managed properly. With legacy MFA going away, now is the time for MSPs to take control.

With Augmentt MFA, you can standardize, monitor, and prove MFA adoption across all your clients, protecting them from today’s most common attacks and giving your business a new revenue-generating security service.

Ready to see how Augmentt MFA can help?

For MSPs, managing Microsoft Defender policies is a constant frustration:

  • Every tenant has different anti-phishing, anti-spam, and anti-malware settings.
  • Microsoft’s tools are slow, fragmented, and hard to scale.
  • Auditing policies across multiple tenants? Nearly impossible.
  • Policy drift leaves clients exposed without warning. 

 

The result: wasted technician time, inconsistent security, and compliance gaps that are tough to prove.

That’s why Augmentt built a better way.

Introducing Defender Threat Policies in Augmentt

With Defender Threat Policies, Augmentt gives MSPs the power to audit, standardize, and deploy Microsoft Defender configurations across every tenant in minutes, not hours.

What’s included:

  • 38 new recommendations aligned with Microsoft Secure Score.
  • Full coverage for Anti-Phishing, Anti-Spam, Anti-Malware, Safe Links, and Safe Attachments.
  • Ready-to-use Augmentt Default templates that instantly meet Secure Score requirements.
  • The ability to import and save your own best practices as templates.
  • Baselines to enforce consistent security across multiple tenants automatically.

Why It Matters for MSPs

Stronger Security

Protect clients from phishing, malware, and malicious attachments with consistent, best-practice policies across every environment.

Greater Efficiency

What once took hours in Microsoft’s native tools can now be done in minutes with Augmentt. No tenant-by-tenant work, just simple, scalable deployments.

Increased Profitability

Less manual work and fewer tickets mean your team can do more with less. Deliver premium security services that improve client trust and margins at the same time.

How It Works

  1. Create or use templates – Start with Augmentt’s defaults or import your own.
  2. Set baselines – Standardize policies across tenants automatically.
  3. Deploy at scale – Choose target users, groups, or domains and apply exclusions in just a few clicks.
  4. Audit anytime – Instantly see what’s in place, close gaps, and prove compliance with ease.

Future-Proof Your Clients

Security standards evolve fast. With Augmentt, MSPs can adapt just as quickly, keeping pace with Microsoft’s changing requirements, boosting Secure Score, and delivering proof of protection that clients demand.

Get Started

Defender Threat Policies are now live in Augmentt Secure. It’s never been easier to deploy best-practice security, prove compliance, and scale protection across every client.

Book a demo today and see how Augmentt helps you secure tenants 5x faster than Microsoft’s tools.

For most MSPs, managing Microsoft 365 security across multiple tenants is a growing challenge. Whether it’s enforcing MFA, maintaining compliance, responding to tickets or chasing alerts, the tools you use directly impact your efficiency, profitability, and service quality.

That’s why more and more MSPs are choosing Augmentt. It’s not just about the platform, but the partnership behind it.

Here’s what makes the Augmentt approach stand out.

1. A Platform is Only as Good as Its Rollout

We don’t just set you up. We set you up for success.
Our onboarding isn’t a checkbox; it’s a security implementation plan.

From day one, we meet with your team, identify where Microsoft 365 is costing you time or leaving clients exposed, and help you use Augmentt to fix it. Whether it’s enforcing security, improving automation, or gaining visibility, we get it all dialed in before your first QBR.

And unlike other platforms, we don’t charge expensive onboarding or setup fees. We believe that helping you succeed from day one is the foundation of a long-term, mutually successful partnership.

What to expect:

  • Strategic onboarding with MSP-focused specialists
  • Platform configuration aligned to your workflows
  • Help implementing security and lifecycle best practices
  • Coaching for your techs to get up to speed quickly

2. A Support Team You Can Count On

When you need help, you shouldn’t have to wait in a ticket queue or explain how an MSP works. That’s why Augmentt gives you access to real support from real people who understand your world.

We know the frustration of waiting on Tier 1 support or getting passed between reps who don’t understand the channel. Our team is fast, friendly, and MSP-savvy because great support isn’t a bonus — it’s essential.

Whether you’re rolling out a new tenant, responding to a client issue, or preparing for a QBR, our support team is ready to step in with the help you need:

  • Phone, Email, Chat, and Office Hours
  • Same-day support from our in-house Microsoft 365 experts
  • Guided onboarding and security reviews
  • Ongoing assistance from people who know MSP operations inside and out

3. A Multi-Tenant Model That Works the Way You Do

Some platforms ask you to re-architect your Microsoft 365 environments before you can even get started. Others rely on a central “golden tenant” or hub model that adds unnecessary risk, complexity, and friction.

Augmentt keeps things simple. We provide true multi-tenant visibility and control — no golden tenant required, no architectural compromises, and no hoops to jump through. Just secure, scalable management designed to fit the way MSPs actually work.

4. Designed for MSPs, Not Retro-Fitted for Them

Augmentt was purpose-built for the MSP model from day one. Our platform isn’t a general IT tool repackaged for the channel. It’s built to help service providers deliver scalable, secure Microsoft 365 management across all tenants.

Every feature, workflow, and integration is developed to support how MSPs actually operate, not how someone imagines they should.

5. The Flexibility to Deliver Services Your Way

We know not every MSP wants to follow the same rigid playbook. That’s why Augmentt gives you the freedom to build managed Microsoft 365 services that align with your business model.

Whether you want to start with security hardening and MFA monitoring or go all-in with automated alert remediation and user offboarding, you decide the pace, the process, and the packaging.

6. Sales & Marketing Enablement: Helping You Sell Security, Not Just Deliver It

We don’t just help you do the work. We help you sell it.
From QBR-ready dashboards to white-labeled marketing campaigns, Augmentt makes it easy to turn security into revenue.

Whether you’re prospecting new clients or upselling existing ones, we give you the tools to position your services as proactive, professional, and valuable.

Included with your partnership:

  • Free Microsoft 365 threat reports to generate leads
  • Sales enablement kits and email templates
  • White-labeled reports for client conversations
  • Ready-to-use sales and marketing campaigns

7. Relentless Product Innovation That Responds to MSP Needs

We launch new features every month, and many of them come directly from partner feedback.

From automation and alerting to policy management and reporting, our product roadmap is focused on what actually helps you deliver better service with less effort.

We keep building so you can keep growing:

  • Rapid release cycles with meaningful updates
  • Features designed for frontline tech workflows

Your feedback shapes what comes next.

8. A Partner You Can Trust

We’ve built our reputation by being easy to work with, transparent in our pricing, and completely focused on MSP success. No vendor games. No hidden fees. No long-term lock-ins.

We also take security and compliance seriously. Augmentt has a SOC 2 Type II attestation from A-Lign, and we conduct annual third-party penetration testing through Cobalt.io to ensure our platform remains secure and resilient.

Just a partner that shows up, supports your team, and helps you build a better Microsoft 365 offering.

Choose a Platform That Grows With You

If you’re looking for a Microsoft 365 management solution that:

  • Aligns with the way you work
  • Supports your team with real people
  • Helps you scale security services profitably
  • Gives you the flexibility to adapt, evolve, and grow
  • And backs it all with real enablement and innovation

Then it might be time to take a closer look at Augmentt.

 

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What our partners are saying

MSPs Leading With Augmentt

Why They Chose Augmentt:

“We built an entire managed service around the Augmentt platform so we can sell our customers a service that will keep their tenants up to date and configured all the time rather than needing to do these professional services engagements periodically. I think not only has the quality improved, but it’s opened up an entirely new service. We’ve been able to sell to our customers very successfully.”

– Tim Campbell, All Covered
What They’re Using Augmentt For:

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