A more efficient way to deliver security services — and demonstrate value to customers

For today’s MSPs, providing IT security has become a challenge to remain efficient and comprehensive. Not only must MSPs stay ahead of hackers, they also need to keep pace with accelerating changes to cloud-based infrastructure. 

To fully grasp this challenge, we might compare securing today’s IT to defending a stone-and-mortar castle. Would the task be easier if the IT castle had a thousand tiny windows to peer through or a single all-encompassing window through which we could see every threat, both near and far? 

Microsoft 365, for instance, has so many great security settings available, however, it can become like that castle with 1,000 tiny windows. The MSP securing it is forced to spend a huge amount of time opening each window to configure and monitor each security setting. And if that’s not enough, the MSP must also scramble to compile data from all of the tiny windows into meaningful reports that show the castle owners where the security gaps exist. 

It’s a time-consuming, costly, frustrating, and inefficient way for MSPs to deliver and demonstrate the value of their security services—and it only gets worse once the MSP has multiple tenants to protect in multiple castles. 

One window for a clear view of all threats and all responses 

MSPs need that single-window castle, one that offers a complete and time-saving view of security policies across tenants and an efficient way to ensure that customers are adopting multi-factor authentication (MFA) and other industry-standard policies. That one comprehensive window would give MSPs a cost-effective way to both do the job and demonstrate how well they’re doing it.  

Augmentt Secure gives you that single-window view and that ability to demonstrate the enhanced value that it brings. Compared to conventional platforms and methods, Augmentt provides a better, global view of configuration and a more efficient way to monitor more security settings. It also provides a suite of built-in tools so that MSPs can quickly generate: 

  • Compelling threat reports that demonstrate the need for enhanced services and help drive sales of additional services 
  • Security audits that easily monitor customer policies and MFA enrollment so you know exactly where to act 
  • Customer-facing executive reports that show clients in detail how you’re protecting their users and data while charting the improvements over time  

Better visibility of the most important security setting: MFA 

It’s beyond debate that multi-factor authentication (MFA) is the single-most-important security setting for cloud software. Recent Microsoft research showed how MFA alone can block 99% of security breaches, yet only 2% of users across organizations have MFA enabled.  

Augmentt Secure gives you clear visibility across all tenants to track MFA rollout progress and shows how customers are stacking up against their peers. This at-a-glance view of MFA adoption also monitors how your customers compare to industry best practices across multiple of other security configurations. 

 

Save time—and start showing concrete value 

MSPs racing to keep up with the latest benchmarks for SaaS security will be happy to know that Augmentt Secure functions like a virtual security analyst, showing you exactly which policies are in place across your customers’ environments. Now you can deliver expert security audits on demand, revealing the major security holes so that you can proactively plug them. 

With Augmentt Secure, MSP security services go from reactive, vague, and inefficient, to proactive, timely, and concrete. MSPs leveraging it will soon take note of how their customer meetings or QBRs have never been this easy before. 

Derik Belair

As President and CEO, Derik leads the vision, strategy and growth of Augmentt. Prior to founding Augmentt, Derik was the Vice President at SolarWinds, leading the digital marketing strategy for SolarWinds’ Cloud division. Derik has been working in the channel for over 20 years, starting his career as a channel sales rep at Corel Corp. and eventually becoming the first employee at N-able Technologies in April of 2000.
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