A User Account Lifecycle Management Cheat Sheet
User lifecycle management (ULM) begins when a candidate accepts a job offer and continues until that employee leaves the company, covering four key stages—onboarding, role-based provisioning and permission updates, active account management, and secure offboarding. Key Takeaways For HR and IT departments, this means creating user credentials and connecting new employees to cloud resources. COVID […]
How to Cost Out SaaS Admin Services
There’s no denying that MSPs need to show the value they provide versus a DIY route when it comes to offering SaaS admin services. At its heart, this argument isn’t much different from other sales engagements where MSPs have to demonstrate their ability to manage software installments and downtime instances. The point that needs to […]
SaaS Scripting Is About Efficiency and Cost Reduction
Cloud computing is firmly established as the new normal for enterprise IT. Across industries, cloud continues to be one of the fastest-growing segments of IT spend. It’s why MSPs need to focus more of their cloud efforts on helping to deploy and then manage these cloud applications. With cloud computing and DevOps the de facto […]
Steal This SaaS Vendor Management Process Guide
With tens of thousands of different SaaS platforms on the market, a vendor management process is not a nice to have: it’s a core competence in successful organizations. That’s because SaaS applications are powering your organization and you need to have a handle on them–what they are, their cost, and the value they provide. In […]