How to Procure and Evaluate SaaS Apps for Your Clients
The software business was supposed to be getting easier. Not just the programming and application development, but the way we consume it and implement it. While it’s certainly easy to buy software, it’s not easy to buy the right software. For one, there has never been more choice. There’s been a great decade-long run in […]
How MSPs Can Support Cloud Migrations
Many organizations are moving their legacy workloads to the cloud. Some are even evaluating vendor operated software-as-a-service (SaaS) cloud offerings to entirely replace their on-premise legacy infrastructures. The good news is that they want MSPs to help. 38% of business leaders polled about cloud migration said they tend to prioritize working with a specialist third-party […]
How to Cost Out SaaS Admin Services
There’s no denying that MSPs need to show the value they provide versus a DIY route when it comes to offering SaaS admin services. At its heart, this argument isn’t much different from other sales engagements where MSPs have to demonstrate their ability to manage software installments and downtime instances. The point that needs to […]
The Tools You Need to Offer SaaS Admin Services
SaaS management shouldn’t be considered separately from managed services but rather as a component of the MSP’s arsenal. Traditionally, SMBs have had expectations about the performance of their on-premise infrastructures. However, with the adoption of many SaaS platforms, they must now figure out how to maintain a cloud infrastructure. This is an excellent place for […]
How to Systematize SaaS Admin Processes
In 2015, 83% of US firms with 100-999 employees were using SaaS. By 2019, this figure reached 98%. In other words, there were only 2% of US mid-market businesses without any SaaS services in use last year. With SaaS apps–since you’re not sourcing hardware or keeping systems running yourself–your MSP needs to continue providing clients […]
Top 4 SaaS Admin Services You Can Offer Customers Today
Here’s an example of a story we hear often from our MSP customers. They have a client that is a 75-person business using 15 Software-as-a-Service (SaaS) subscriptions across all its employees. (Do the maths, it’s a management nightmare.) The client wants a dashboard to manage different apps. He wants every employee that leaves to be […]
SaaS Scripting Is About Efficiency and Cost Reduction
Cloud computing is firmly established as the new normal for enterprise IT. Across industries, cloud continues to be one of the fastest-growing segments of IT spend. It’s why MSPs need to focus more of their cloud efforts on helping to deploy and then manage these cloud applications. With cloud computing and DevOps the de facto […]
Steal This SaaS Vendor Management Process Guide
With tens of thousands of different SaaS platforms on the market, a vendor management process is not a nice to have: it’s a core competence in successful organizations. That’s because SaaS applications are powering your organization and you need to have a handle on them–what they are, their cost, and the value they provide. In […]
A Guide to Employee Offboarding for IT Teams
Tom is hired by a mid-sized software company in their finance department. His manager quickly realizes it’s not a good fit. The result is an awkward conversation, but one that everyone agrees is for the best. Although Tom departs the organization that day, he still maintains access to critical company information. For example, there’s a […]
If You Answer No to These Questions, You Need a SaaS Management Platform
Did you know that companies with less than 50 employees have about 60 applications in total, while those with 1000+ employees typically have over 850? More importantly, if we asked you today how many SaaS applications you currently have in your organization, could you give us an accurate estimate? If you answer no to that […]