Announcing Multi-CSP Support in Augmentt

Table of Contents

We’ve just released a new capability in Augmentt: multi-CSP support.

This update is designed to help MSPs manage GDAP across multiple Microsoft environments in a way that actually reflects how they operate today.

Why We Built This

Over time, the structure of MSP environments can change, whether due to an acquisition, adding new tenants, or Microsoft environments are brought under new management. In many cases, those environments are not immediately consolidated. Some are intentionally kept separate for operational or business reasons.

The result is that many MSPs are now managing:

  • Multiple tenants
  • Multiple CSP relationships
  • Environments that operate independently

This is no longer an exception. It is a common operating model.

However, most tools, including those used to manage access and security, were designed with a much simpler structure in mind.

Where GDAP Gets Complicated

GDAP is an important step forward for managing access securely. It allows MSPs to apply role-based access instead of relying on broad administrative permissions.

But as environments expand, managing GDAP becomes more difficult.

Across multiple tenants and CSP relationships, teams often run into:

  • Inconsistent role assignments
  • Limited visibility into access across environments
  • Manual processes that do not scale
  • Increased risk from over-permissioned accounts

Individually, each tenant is manageable. Collectively, they become harder to control.

What Multi-CSP Support Enables

With multi-CSP support in Augmentt, MSPs can now manage GDAP across multiple CSP environments from a single platform.

This allows you to:

  • View GDAP relationships across all tenants in one place
  • Apply consistent roles and configurations across environments
  • Reduce manual work when managing access
  • Maintain better visibility and control as your environment grows

Instead of treating each CSP relationship as a separate operational silo, you can manage them together with a consistent approach.

Designed for Real-World MSP Environments

This feature is not about introducing a new concept. It is about addressing a reality that already exists.

MSPs are operating across multiple environments, and those environments are often fragmented, so they do not always converge into a single structure.

Multi-CSP support is built to help you manage that complexity directly, without requiring you to simplify your environment first.

Moving Forward

As MSPs continue to grow, the ability to manage access consistently across multiple environments becomes more important.

GDAP remains a critical part of that. Multi-CSP support makes it practical to manage GDAP at scale.

If you are working across multiple tenants or CSP relationships, this update is available now in Augmentt.

Author
Gavin Garbutt
Co-Founder & Chairman of Augmentt

FAQ

Using our GDAP tool & Magic Link, setting up is easy! You can integrate with your CSP partner portal in minutes
Augmentt uses a combination of Microsoft Secure Score best practices as well as industry standards such as NIST & CIS. You can use the out of box templates to get started right away and even build your own custom templates to match your client requirements.
Out of box, Augmentt comes pre-configured to not be noisy. Very few Microsoft alerts are critical in nature so you will be receiving tickets for account breaches and not minor user log related events. That said, everything is customizable and you can turn alerts on & off to match your clients’ needs.
No. You can choose to schedule alerts to any stakeholder you want and at the frequency you want or manually download reports when you need them.
Regardless of how MFA is managed across your tenants, we have you covered. Augmentt supports Conditional Access Policies, Security Defaults, Entra ID per user (Legacy) MFA as well as 3rd party MFA services like DUO.
No. You can use Augmentt to monitor and manage all clients regardless of their licensing. For environments with no premium licensing you can still provide alerts and monitoring for account breaches and configure security best practices. For environments with premium licensing, you can leverage Microsoft’s premium alerts and premium security configurations such as Conditional Access Policies.
Augmentt is one of the few vendors SOC 2 Type II, and GDPR compliant.
Site licenses to make sure you can deliver standardized service across all clients very affordably.

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