A more efficient way to deliver security services — and demonstrate value to customers

For today’s MSPs, providing IT security has become a challenge to remain efficient and comprehensive. Not only must MSPs stay ahead of hackers, they also need to keep pace with accelerating changes to cloud-based infrastructure. 

To fully grasp this challenge, we might compare securing today’s IT to defending a stone-and-mortar castle. Would the task be easier if the IT castle had a thousand tiny windows to peer through or a single all-encompassing window through which we could see every threat, both near and far? 

Microsoft 365, for instance, has so many great security settings available, however, it can become like that castle with 1,000 tiny windows. The MSP securing it is forced to spend a huge amount of time opening each window to configure and monitor each security setting. And if that’s not enough, the MSP must also scramble to compile data from all of the tiny windows into meaningful reports that show the castle owners where the security gaps exist. 

It’s a time-consuming, costly, frustrating, and inefficient way for MSPs to deliver and demonstrate the value of their security services—and it only gets worse once the MSP has multiple tenants to protect in multiple castles. 

One window for a clear view of all threats and all responses 

MSPs need that single-window castle, one that offers a complete and time-saving view of security policies across tenants and an efficient way to ensure that customers are adopting multi-factor authentication (MFA) and other industry-standard policies. That one comprehensive window would give MSPs a cost-effective way to both do the job and demonstrate how well they’re doing it.  

Augmentt Secure gives you that single-window view and that ability to demonstrate the enhanced value that it brings. Compared to conventional platforms and methods, Augmentt provides a better, global view of configuration and a more efficient way to monitor more security settings. It also provides a suite of built-in tools so that MSPs can quickly generate: 

  • Compelling threat reports that demonstrate the need for enhanced services and help drive sales of additional services 
  • Security audits that easily monitor customer policies and MFA enrollment so you know exactly where to act 
  • Customer-facing executive reports that show clients in detail how you’re protecting their users and data while charting the improvements over time  

Better visibility of the most important security setting: MFA 

It’s beyond debate that multi-factor authentication (MFA) is the single-most-important security setting for cloud software. Recent Microsoft research showed how MFA alone can block 99% of security breaches, yet only 2% of users across organizations have MFA enabled.  

Augmentt Secure gives you clear visibility across all tenants to track MFA rollout progress and shows how customers are stacking up against their peers. This at-a-glance view of MFA adoption also monitors how your customers compare to industry best practices across multiple of other security configurations. 

 

Save time—and start showing concrete value 

MSPs racing to keep up with the latest benchmarks for SaaS security will be happy to know that Augmentt Secure functions like a virtual security analyst, showing you exactly which policies are in place across your customers’ environments. Now you can deliver expert security audits on demand, revealing the major security holes so that you can proactively plug them. 

With Augmentt Secure, MSP security services go from reactive, vague, and inefficient, to proactive, timely, and concrete. MSPs leveraging it will soon take note of how their customer meetings or QBRs have never been this easy before. 

Author
Gavin Garbutt
Co-Founder & Chairman of Augmentt

FAQ

Using our GDAP tool & Magic Link, setting up is easy! You can integrate with your CSP partner portal in minutes
Augmentt uses a combination of Microsoft Secure Score best practices as well as industry standards such as NIST & CIS. You can use the out of box templates to get started right away and even build your own custom templates to match your client requirements.
Out of box, Augmentt comes pre-configured to not be noisy. Very few Microsoft alerts are critical in nature so you will be receiving tickets for account breaches and not minor user log related events. That said, everything is customizable and you can turn alerts on & off to match your clients’ needs.
No. You can choose to schedule alerts to any stakeholder you want and at the frequency you want or manually download reports when you need them.
Regardless of how MFA is managed across your tenants, we have you covered. Augmentt supports Conditional Access Policies, Security Defaults, Entra ID per user (Legacy) MFA as well as 3rd party MFA services like DUO.
No. You can use Augmentt to monitor and manage all clients regardless of their licensing. For environments with no premium licensing you can still provide alerts and monitoring for account breaches and configure security best practices. For environments with premium licensing, you can leverage Microsoft’s premium alerts and premium security configurations such as Conditional Access Policies.
Augmentt is one of the few vendors SOC 2 Type II, and GDPR compliant.
Site licenses to make sure you can deliver standardized service across all clients very affordably.

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A more efficient way to deliver security services — and demonstrate value to customers

Gavin Garbutt
Co-Founder & Chairman of Augmentt

SUBSCRIBE for more resources

Related Content

Policy sprawl is quietly draining your margins, creating security gaps, and eroding client trust. The good news? Standardization is the cure.

Do you have a complete understanding of your security? See why MSPs need to understand the role licensing plays in Secure Score results.

Here are the top M365 security best practices to help you enhance protection, ensure compliance, and stay ahead of emerging threats.