A growing IT service provider turned to Augmentt after suffering multiple user compromises within their client environments despite having MFA enabled. With no standardized Microsoft 365 security policies and a fully manual response process, breaches were time-consuming and costly.
A single breach consumed nearly a full week of technician time to investigate, report, and remediate. By adopting Augmentt’s platform, the provider reduced their breach investigation time from 15 hours to just 2, standardized their security response through automation, and scaled their security service offering to more than 3,400 seats, positioning them to hit 5,000 by year-end.
